Profile and account data
- Profile details stored in your account
- Avatar files and related profile media
- In-app account settings and preferences
TotaCoach supports in-app account deletion. Use this page to understand where to find the feature, what confirmation steps apply, and which categories of in-app data are removed when deletion completes.
TotaCoach supports self-service account deletion inside the mobile app. Follow the steps below in order.
Step 01
Open the TotaCoach app, go to your profile, open account settings, and choose Delete Account.
Step 02
Read the in-app warning screen carefully so you know which account data will be removed from the service.
Step 03
Confirm the request explicitly before deletion proceeds. This extra confirmation step helps prevent accidental account removal.
Step 04
If you signed in with email and password, re-enter your password when prompted to verify the request before final deletion.
Deletion flow requires explicit confirmation before account removal begins.
Users who sign in with email and password are asked to re-enter their password before deletion completes.
Deletion removes your profile and associated in-app data, including workouts, logs, nutrition data, chat history, health sync data, notifications, and avatar files.
Deletion removes your profile and associated in-app data, subject to limited legal and security retention requirements and normal backup purge windows. Where records must be kept for compliance, fraud prevention, abuse prevention, or platform security, they are retained only for those limited purposes and deleted according to the applicable retention schedule.
If you cannot access the delete flow or need support with your account, email support@totacoach.com.